FAQs
Q: How do I know what size I am?
A: Sizing Charts are included for each style. All styles vary in sizing so be sure to check measurements to ensure proper size. Keep in mind that with spandex, lycra, nylon and other stretchy fabrics you will have a 6-10 inch elasticity. Measurements are made on flat laying fabrics.
Q: What is your return policy?
A: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at evryapparel@gmail.com. Please note that returns will need to be sent to the following address: 288 Kilauea Ave. Hilo, HI 96720
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at evryapparel@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at evryapparel@gmail.com.
Q: When will my order arrive?
A: Your Order will ship within 3-7 business days from the time of order being placed. Depending on the shipping method you chose your item arrival time will vary. Basic shipping arrives within 7-10 business days from the time the item was shipped. Please choose the priority shipping option or contact us directly at evryapparel@gmail.com if you need your order expedited. Additional costs may apply.